tvcask

Support

How can we help?

Find help with your account, watch history, or TV Time import. If the answer is not here, email us and we will take a look.

Import from TV Time

Upload the official TV Time GDPR export ZIP without extracting it. ZIP files created by the TV Time Out Chrome extension work too.

Read the import guide

Account access

Use the password reset link on the login screen if you cannot sign in. Check your spam folder if an account email does not arrive.

Reset your password

Delete your account

Open Settings, choose Security, then Delete account. This permanently removes your account and tvcask data.

Read the privacy policy

Contact support

Tell us what happened, which device you were using, and the email address on your account. Never send your password. Your TV Time export contains personal data, so only share it if support asks for it while investigating an import problem.

tvcask@protonmail.com
Support | tvcask